Uni of Glamorgan People - Dr. Said Al-Hasan

Dr. Said Al-Hasan

Senior Lecturer in Marketing, Head- Marketing Research Unit, MBA- Summer School Coordinator
Business School

University of Glamorgan
Pontypridd
CF37 1DL
UK

Tel 00 44 (0) 1443 483 587
Room: H327

Qualifications

PhD (Wales), MBA (Wales), BBA, PGDipM, MCIM, Chartered Marketer

About

Main Teaching Areas

Strategic International Marketing
Strategic Marketing Management
Marketing Analysis and Decision Making
Marketing Systems and Structures
Global Logistics

Research

Research Interests

Benchmarking
Customer Services
Relationship Marketing
Retailing and the Food Industry
TQM

Current Research Activity

Benchmarking SME’s in South-East Wales

Selected Publications

Haines, M and Al-Hasan, S, Benchmarking: A Case Study of Welsh Co-operative Performance. In Quality Management and Process Improvement for Competitive Advantage in Agriculture and Food, Proceedings of 45th Seminar of EAAE, Bonn, 1997.

Haines, M and Al-Hasan, S, Benchmarking and the Evaluation of Co-operative Performance. In: The World of Co-operatives Enterprise, Plunkett Foundation, Oxford, 1998. (Translated and Published by Hamburg University, Germany.)

Al-Hasan, S and Haines, M, The Use of Internal Benchmarking in the Co-operative Sector. International Co-operative Research Conference, Cork, Ireland, 1998.

Al-Hasan, S and Haines, M, The Use of Internal Benchmarking in the Co-operative Sector. The World of Co-operatives Enterprise, Plunkett Foundation, Oxford, 1999.

Sparkes, A., Thomas, B., Clifton, N. and Al-Hasan, S. An Assessment of the Critical Success Factors Applicable to Small and Medium-Sized Agri-food and Agri-Tourism Enterprises in Wales, Ninth Annual Business Strategy and the Environment Conference, Devonshire Hall, University of Leeds, 18-19 September, 2000.

2001

A.Sparkes, B.Thomas, R.Williams and S.Al-Hasan, A comparison between the evolution of Farmers’ Market Networks in South East Wales with good practice in the UK, Business Strategy and the Environment Conference, Devonshire Hall, University of Leeds, 10-11 September 2001.

B.Thomas, A.Sparkes, S.Al-Hasan and R.Williams, Creating a Business Environment for the Sustainable Development of Agri-food SMEs and Farming Communities in Wales, Business and the Environment Conference Wales 2001 Proceedings, 9th-10th October 2001, Cardiff International Arena.

B.Thomas, A.Sparkes, S.Al-Hasan and R.Williams, Study considering the sustainable development of Welsh Agri-food SMEs, Entrepreneur Wales, Western Mail, Wednesday, 24 October 2001.

2002

B.Thomas, S.Al-Hasan and A.Sparkes (eds.) Innovation and Knowledge Transfer in the Welsh Agri-food Industry, Welsh Enterprise Institute Reader, University of Glamorgan, April 2002, ISBN 1-84054-055-9.

Said Al-Hasan, The Strategic implications of Benchmarking for Agricultural Co-operatives and Farmer Controlled Enterprises in Wales, in B.Thomas, S.Al-Hasan and A.Sparkes (eds.) Innovation and Knowledge Transfer in the Welsh Agri-food Industry, Welsh Enterprise Institute Reader, University of Glamorgan, April 2002, ISBN 1-84054-055-9.

Said Al-Hasan and Michael Haines, The role of Benchmarking in the improvement of market performance: an application to the Welsh Co-operative sector, in B.Thomas, S.Al-Hasan and A.Sparkes (eds.) Innovation and Knowledge Transfer in the Welsh Agri-food Industry, Welsh Enterprise Institute Reader, University of Glamorgan, April 2002, ISBN 1-84054-055-9.

Adrian Sparkes, Brychan Thomas, Robert Williams and Said Al-Hasan, A Comparative Study of the evolution of Farmers’ Market Networks in South East Wales with UK good practice, in B.Thomas, S.Al-Hasan and A.Sparkes (eds.) Innovation and Knowledge Transfer in the Welsh Agri-food Industry, Welsh Enterprise Institute Reader, University of Glamorgan, April 2002, ISBN 1-84054-055-9.

B.Thomas, M.Jwaili and S.Al-Hasan, The role of Small Firms in Libyan Tourism Development, Small Firms in the Tourism and Hospitality Sectors: An International Conference, Leeds, 12th and 13th September 2002.

S.Al-Hasan, M.Jwaili and B.Thomas, Evaluating competitiveness of SME’s in the Libyan Tourism Industry, submitted to Tourism Research 2002, An International Interdisciplinary Conference in Wales, Cardiff, 4th-7th September 2002, ISBN 1-902724-56-9.

M.Jwaili, B.Thomas and A.Al-Hasan, The Development of Tourism in Libya, International Symposium, Tourism and the Natural Environment: Inter-relationships, Impacts and Management Issues, University of Brighton, Eastbourne, 23rd-25th October 2002.

S.Al-Hasan, M.Jwaili and B.Thomas, The problems faced by small firms and the role of policy makers in the Libyan tourism industry: the national and international context, submitted to The 25th ISBA National Small Firms Conference, Competing Perspectives of Small Business and Entrepreneurship, Brighton, 13th-15th November 2002, ISBN 1 901177 13 0.

S.Al-Hasan, B.Thomas and A.Sparkes, The Strategic implications of Benchmarking for Agricultural Co-operatives and Farmer Controlled Enterprises in Wales, submitted to Outlook on Agriculture, Vol. 31, No. 4, 2002, pp. 267-274, ISSN 0030-7270.

2003

S.Al-Hasan, M.Jwaili and B.Thomas, The Marketing Interface and Libyan Tourism Enterprises, 8th Annual Research Symposium of the Academy of Marketing Special Interest Group on the Marketing-Entrepreneurship Interface, University of Gloucestershire Park Campus, Cheltenham, 8th-10th January 2003.

S.Al-Hasan, M.Jwaili and B.Thomas, Gaining competitive advantage for the Libyan Tourism Industry through E-marketing, ENTER 2003, 10th International Conference on Information Technology and Travel & Tourism, Helsinki, 29th – 31st January 2003.

M.Jwaili, B.Thomas and S.Al-Hasan, SMTEs and Public Policy in Libya, ETCEE II Conference, Finland, 2nd-6th April 2003, paper submitted.

S.Al-Hasan, M.Jwaili and B.Thomas, The Role of SMEs in Marketing Libyan Heritage, Academy of Marketing Annual Conference, Aston Business School, Birmingham, 8th-11th July 2003, paper submitted.

S.Al-Hasan, B.Thomas and M.Buheji, The Strategic Implementation of Quality Management Systems in the Bahrain Governmental Sector through Benchmarking, Academy of Marketing Annual Conference, Aston Business School, Birmingham, 8th-11th July 2003, paper submitted.

S.Al-Hasan, M.Jwaili and B.Thomas, The role of SMEs in the development of Libyan Tourism, International Council for Small Business 48th World Conference, Belfast, 15th-18th June 2003, paper submitted.

S.Al-Hasan and Mokhtar Jwaili, Public-Private Partnerships in the Libyan Tourism Industry, International Journal of Applied Management, Special Edition: Public-Private Partnerships – An International Perspective, 2003, In Press.

B.Thomas, M.Jwaili and S.Al-Hasan, The role of Small Firms in Libyan Tourism Development, submitted to R.Thomas (ed.) Advances in Tourism Research, In Press.

B.Thomas, A.Sparkes, R.Williams and S.Al-Hasan, A comparison between the evolution of Farmers’ Food Market Networks in South East Wales with good practice in the UK, submitted to the British Food Journal.

2004

M.A.Jwaili, B.C.Thomas and S.F.Al-Hasan, The significance of photographic images for the marketing of Libyan tourism, Working Papers in Tourism and Culture, Sheffield Hallam University, 2004, ISBN 184 387 0657.

M.Jwaili, B.Thomas and S.Al-Hasan, The role of Internet Marketing in the development of the Libyan Tourism Industry, Asian Journal of Information Technology (AJIT), Vol. 3, No. 5, May 2004, 306-312, ISSN 1682-3915.

M.A.Jwaili and S.Al-Hasan, The Role of SMEs in Marketing the Libyan Heritage/Tourism Industry, International Journal of Applied Entrepreneurship, Vol. 1, No. 1, 2004, pp. 52-63, ISSN 1742-5824.

M.A.Jwaili and S.Al-Hasan, The Competitiveness of SMEs in the Libyan Tourism Industry, International Journal of Applied Entrepreneurship, Vol. 1, No. 2, 2004, ISSN 1742-5824.

L.Murphy, B.Thomas and S.Al-Hasan, Public Policy and Support for SME Innovative Activity in Wales, Institute for Small Business Affairs 27th National Conference 2004, Newcastle, Abstracts Handbook, ISBN 1 900862 60 3, page 110, 2004, Conference Proceedings Refereed Papers, ISBN 1 900862 700, pages 445 to 463, Conference Proceedings CD ROM ISBN 1 900862 65 4.

B.Thomas, L.Murphy, S.Al-Hasan and Angove, M., Significance of Technium developments for incubation and innovation in Wales, Institute for Small Business Affairs 27th National Conference 2004, Newcastle, Abstracts Handbook, ISBN 1 900862 60 3, page 147, 2004, Conference Proceedings CD ROM ISBN 1 900862 65 4.

S.Al-Hasan, B.Thomas and M.Buheji, The Strategic Implementation of Quality Management Systems in the Bahrain Governmental Sector through Benchmarking. The International Journal of Applied Management, Vol. 5, No, 2, pp. 85-101, 2004, ISSN 1468-5191.

M.Jwaili and S.Al-Hasan, Public-Private Partnerships in the Libyan Tourism Industry, The International Journal of Applied Human Resource Management, Vol. 5, No. 2, pp. 78-95, 2004, ISSN 1470-4684 2005

S.Al-Hasan, M.Jwaili and B.Thomas, The Role of SMEs in Marketing Libyan Heritage, Paper to be submitted to The International Journal of Applied Marketing, ISSN 1472-8249.

S.Al-Hasan, B.Thomas and M.Buheji, The Strategic Implementation of Quality Management Systems in the Bahrain Governmental Sector through Benchmarking. Paper to be submitted to The Quality Management Journal, ISSN 1068-6967.

S.Al-Hasan and B. Thomas, Welsh Co-operatives and the Benchmarking of Customer Services, To be submitted to The International Journal of Benchmarking, ISSN 1463-5771.

Yulan Zhou and S. Al-Hasan, The Internationalisation of Higher Education: A Case Study of the University of Glamorgan”. Submitted to Education Today, ISSN 0013-1547.

Forthcoming

Al-Hasan, S and Haines, M, The Use of Internal and External Benchmarking in the Co-operative Sector. In Journal of Benchmarking for Quality Management & Technology, MCB University Press.