University of Glamorgan

Scott Parfitt

Lecturer
Business School

Tel 01443 482938
Room: H110

Qualifications

B.A.(Hons) MSc
PGCE Introduction to Teaching Certificate

About

Scott Parfitt is currently the Scheme Leader for MSc Online International Logistics and Supply Chain Management. Scott has been teaching at the University of Glamorgan since 2003 within the disciplines of Marketing and Supply Chain Management. Scott holds the E-moderators’ certificate and is qualified to deliver postgraduate course through virtual learning environments. Scott is also a trained KTP supervisor.

Main Teaching Areas

International Business, Delivering Customer Value (Operations Management and Marketing), Retail & Supply Chain Management, Relationship Marketing, Supplier Relationship Management & Services Marketing, Marketing for Purchasers, Supply Chain Management, E-Business, Online Learning.

Research

Research Interests

• Purchasing Category Management
• Services Management within the Hospitality Industry
• Supplier Relationship Management
• Customer Relationship Management
• Supply Chain Management
• Public Sector Procurement
• Market Orientated Supply Chains
• The Impact of Location within Retailing

Current Research Activity

• Quality Standards within Hospitality & Leisure Industry
• Competitive Advantage within Late Night Economy
• Pre Qualification Questionnaires within Public Sector Wales
• Procurement Strategy and Change Management within Local Authority

Selected Publications

Moss, G.A., Parfitt, S. and Skinner, H. (2009) “Men and women: do they value the same things in mainstream nightclubs and bars?” Tourism and Hospitality Research, 9(1), pp. 61-79

Journal For East European Management Studies
Polish nightclubs & bars: Management insights into what customers really want* (2008)

International Journal of Hospitality Management
Comparing nightclub customers’ preferences in existing and emerging markets(2007)

International Journal of Contemporary Hospitality Management
Article title: Nightclubs & Bars: what do customer really want? (2005)

Professional Memberships

Chartered Institute of Marketing

External representation

A committee member on the South Wales Innovative Modern Management
(SWIMM – www.swimm.co.uk)

Consultancy

• Delivering Postgraduate level modules overseas and online.
• KTP Cardiff County Council